At Advance Tire Company, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Advance Tire Company. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Advance Tire Company, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.
Communication
While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Advance Tire Company focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.
Extra Mile
At Advance Tire Company, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 1914, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!
To learn more about the services we offer for your vehicle, call us at 617-864-8989 or email us.
Car Warranty Scams FAQs
Is there a car warranty scam?
Yes, there are car warranty scams that try to take advantage of unsuspecting vehicle owners. You may have received calls from scammers that start with automated or pre-recorded prompts to enter basic information and stay on the line.
Once the call begins, the scammer pretends to be an auto manufacturer or insurer telling you that your auto warranty or car insurance is about to expire. Then they ask you to provide personal information, which will later be used to defraud you. Sometimes the caller will have actual information about your automobile.
What do I do if I fell for a car warranty scam?
There is no way to get your personal information or money back, but you can reach out to the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC) and file a complaint. You can contest any charges to your bank card through your bank. Consider using a credit monitoring service.
Who is behind the auto warranty scam calls?
Regulators allege the fake auto warranty calls, which scam customers out of financial and personal information, originate from a ring run by Roy Cox Jr., Aaron Michael Jones and Sumco Panama companies.
How do you check if your car warranty or vehicle insurance has really expired?
If you are afraid your warranty or insurance may have really expired: first hang up with the potential scammer. Next, call your car dealer or insurer and inquire about your policy.
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What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Brought my 2011 Volvo sedan into here for 4 new tires. Nice people here - I am glad I live nearby
Hard to beat a place this friendly and professional. We recently got a car after moving to the area, and we weren't sure where to take it for regular service. As soon as I called to make an appointment, I knew we were going to stick with Advance Tire. They don't rush you off the phone, they answer questions and provide helpful advice. I dropped the car off for an oil-change and headlight-replacement appointment this morning. Just before I dropped it off, I misjudged a turn and jumped a curb, popping the passenger-side bumper out a bit. When I picked the car up -- the crew at Advance finished less than an hour later -- I told them what happened and asked if they might have advice on how I could fix it. The owner came out to my car in the rain and popped it back into place. To be clear, the bumper was entirely my mistake, I just wanted to make sure I had a good idea of what I was getting into before trying to fix it on my own or take it to a body shop. But the folks at Advance insisted on helping out. It's a little thing, but that kind of care goes a long way towards earning trust. We'll definitely be back -- hopefully just for routine maintenance!